Shipping

United States

We keep stock in several warehouses accross the United States. Stock levels shown on the site correspond to the selected region. All orders are dispatched immediately once payment has been processed (unless explicitly stated that an item is in backorder). The following table shows shipping costs and delivery times for the United States:

Country
Shipping costs
Delivery time
United States
 
$2,95 for orders below $40,-
FREE for orders of $40 and more
3-5 business days
 

Europe

We keep stock in Germany and the UK. Stock levels shown on the site correspond to the selected region. All orders are dispatched immediately once payment has been processed (unless explicitly stated that an item is in backorder). The following table shows shipping costs and delivery times per country:

Country
Shipping costs
Delivery time
Germany
United Kingdom
€2,95 for orders below €50,-
FREE for orders of €50 and more
1-2 business days
 
France
€4,95
2-3 business days
Italy
€4,95
2-4 business days
Spain
€4,95
2-6 business days
Netherlands
€4,95
2-3 business days
Sweden
€4,95
5-7 business days
Finland
€4,95
5-7 business days
Austria
€4,95
3-5 business days
Belgium
€4,95
2-3 business days
Denmark
€4,95
2-5 business days
Portugal
€4,95
4-6 business days
Luxembourg
€4,95
2-3 business days
Ireland
€4,95
3-5 business days
Greece
€4,95
5-8 business days
Poland
€10,-
3-5 business days
Romania
€10,-
3-7 business days
Latvia
€10,-
5-7 business days
Lithuania
€10,-
5-7 business days
Hungary
€10,-
5-7 business days
Bulgaria
€10,-
5-9 business days
Slovenia
€10,-
5-7 business days
Czech Republic
€10,-
4-8 business days
Croatia
€10,-
5-9 business days
Slovakia
€10,-
5-9 business days
Estonia
€10,-
8-10 business days
Cyprus
€10,-
5-10 business days
Malta
€10,-
8-10 business days
shipping costs incl. VAT

International / Other

If your country is not listed above then we cannot ship to your address at this time via our normal shipping procedures.
However, feel free to contact us if you wish us to investigate shipping methods to your country.


Returns

Every item may be returned within 14 days after receipt without further reason. We must receive your initial return request within that period. Please initiate returns via our contact page.

If an item is defective we will provide you with a label for the return shipment and you can choose between a replacement item free of charge or refund of your order. If an item doesn't meet reasonable expectations we will provide you with a label for the return shipment as well and refund the order. If there is no problem with the item but you just want to return it then you must ship the item back and we will refund your order upon receipt. Please note that refund only includes the shipping costs if all items in the order are returned. Returns can be sent to one of our warehouses in the US, UK or Germany, or to our headquarters in The Netherlands.


Customer satisfaction

Please also see our perfect customer feedback ratings on Amazon.